Article Document Academic Article Information Content Entity Continuant Continuant Journal Article Entity Entity Generically Dependent Continuant 2025-05-07T04:24:56 RDF description of Patient experiences and perceptions of care coordination in primary care - http://repository.healthpartners.com/individual/document-rn36234 Journal of Nursing Care Quality 10.1097/ncq.0000000000000759 39074 Primary Health Care Quality of Health Care Qualitative Studies Patient experiences and perceptions of care coordination in primary care public Patient Satisfaction 2024-05-31T23:10:13.992-05:00 document-rn36234 <p>BACKGROUND: Understanding patient perceptions of care coordination in primary care can help improve responsiveness to patients' needs, outcomes, and quality of care. PURPOSE: The purpose of this study was to explore patient experiences and perceptions of care coordination in primary care. METHOD: Interviews with 13 patients from 10 clinics were conducted and analyzed using directed content analysis. RESULTS: Three primary themes arose: care coordinators provide a gateway to accessing needed care; patients needed and valued the support and trusted advice of their care coordinators; and patients valued care coordinators' help with navigating, engaging, and educating them about their care. CONCLUSIONS: Understanding what patients value in care delivery can help frame a vision for a more responsive approach in delivering primary care, as well as create a pathway to quality improvement, moving toward a truly patient-centered focus in primary care.<p> 39 Continuity of Patient Care Patient-Centered Care 22667 3