Article Document Academic Article Information Content Entity Continuant Continuant Journal Article Entity Entity Generically Dependent Continuant 2025-06-25T12:42:25 RDF description of A virtual communication workshop to increase confidence using telehealth modalities - http://repository.healthpartners.com/individual/document-rn36220 WMJ COVID-19 Residency 38988 2 document-rn36220 Coronavirus Infections A virtual communication workshop to increase confidence using telehealth modalities <p>INTRODUCTION: COVID-19 ended in-person communication training workshops at our institution, so we sought to provide a way for family medicine residents to hone their telephone and audio-visual skills online. METHODS: We developed a 2-hour online workshop where residents practiced delivering serious news to family members via telephone or videoconferencing call and measured participant confidence via pre-, post-, and 6-month surveys. RESULTS: Participant confidence in delivering serious news via telephone and videoconferencing increased. Sustained confidence at 6-month follow-up was not confirmed. DISCUSSION/CONCLUSIONS: Offering an online opportunity to practice delivering serious news by telephone or videoconferencing call appears to be a successful way to bolster confidence. Participants found using realistic scenarios and discussion of best practices most helpful.<p> public 22614 2024-05-14T21:04:41.05-05:00 Telemedicine 123 Communication